Support
Kind of Support We Deliver
Remote Support solutions allow our team of professionals to access and fix your technical problems from a distance while not working on site.
Support email [email protected]
We are working around the clock to serve our clients 5 days a week. We want to make sure our clients get the most of us during working hours while our monitoring and auto-remediation services work 24/7. If there is an escalation the on-call engineer will take action to make sure all is back normal without service disruptions.
Day | Hours | Notes |
---|---|---|
Monday – Friday | 8:30 a.m. to 5:30 p.m. | Upon agreement we can have stand by Tech for 24/7 |
Saturday & Sunday | Closed |