Managed IT Support
Managed IT Support
Reach out to our Support Department
18Years’ Experience in IT
UnmatchedCyprus Support
Hyperlife makes sure that your staff will always be happy and productive so our support is instant and to the point.
We pay a lot of attention to the way we deliver support to our clients. We work with service Level Agreements (SLA) and prioritize all work needed. Doing so we make sure nothing goes unattended that needs urgent attention while we serve all other requests on a priority basis.
IT Services
Unparalleled Support Portal in Cyprus
We utilize many tools to offer support to our clients and we also follow a very specific methodology doing so. We do operate a helpdesk and a customer portal where customers log tickets and have access to the knowledge base for basic troubleshooting tasks.
We do have agents on the machines for easy ticket creation and also scripts to click and run for easy tasks. We have full visibility of every machine we manage and the user we help. We have and support several support channels like
- Helpdedk Support
- Email Support
- Call support
